The Connection Journey
Connections are healing. At Children's Hospital Colorado, they pair families who have faced difficult situations to help set expectations, offer advice, and provide understanding to those about to go through it. We created an experience that showcases the emotionally resonant connections and journeys between these families.
Harness the Mom Connection
Nothing compares to the trust you have in another Mom to understand what you are going through.
Share the Power of Perspective
Healing starts with sharing. Every condition journey involves some universal needs and process, starting at diagnosis.
Be a Trustworthy Resource
Millennial Moms are skeptical, but seek health information online during this stressful time.
The user interface and experience architecture enable the hospital to add new connection stories as they're documented. The experience serves as a resource for newly diagnosed families turning to the internet for help.
I helped steer the experience design in a patient-centered direction that factored in the family’s emotional state and structured their stories into journey phases that mapped to different aspects of their experience.
I learned the prototyping tool Flinto and built an experience prototype all in one weekend, then flew to Denver the next day to demo the original concept to clients.